Home Uncategorized

Why Was My CSV Rejected?

Last updated on Apr 07, 2026

Why was my CSV rejected?

CSV rejection usually comes from one of these issues:

  • the file has no usable email column
  • the delimiter is inconsistent
  • the encoding is unusual
  • the file contains merged or spreadsheet-specific formatting

Quick fix checklist

  1. Export a plain CSV again.
  2. Keep one clear email column.
  3. Remove blank rows and notes.
  4. Make sure each row contains one email value, not comments.

Then upload again.

Read the full setup guide at Upload Your First List.

If the same file still fails, open the support widget and share the filename and source system.