How to reconnect HubSpot HubSpot reconnects are most often needed after changed app scopes, account changes, or list access issues. Reconnect flow 1. Open the integrations page. 2. Disconnect the stale HubSpot authorization. 3. Reconnect the intended HubSpot account. 4. Confirm the expected lists or segments are available. 5. Retry the import or sync. If the connection looks healthy but counts are still wrong, compare the source list and permissions inside HubSpot. Read Integration Troubleshooting for the full checklist. Open the support widget if the reconnect appears successful but imported results are still incorrect.
Common integration troubleshooting When an integration looks connected but the results are wrong, the failure is usually upstream of verification. Standard checklist Check these in order: 1. the correct account is connected 2. the correct list or segment exists 3. the provider still grants access 4. mappings or filters did not change 5. the sync you expect is actually the sync that ran Why this matters Many “verification issues” are really source-data or permissions issues. Read the full guide at Integration Troubleshooting. Open the support widget with the provider name, source list, and exact mismatch if you still need help.